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Posted : Sunday, August 25, 2024 09:25 PM
We have an exciting opportunity at our Battle Creek facility for a problem solver, a change agent who is excited about quality and taking it to the NEXT level.
The *Quality Manager* will be responsible for leading and mentoring the quality team, implementing and overseeing the quality systems, documentation and processes.
Exceeding customer expectations and achieving world class excellence in quality is expected.
*RESPONSIBILITIES:* * Develop and maintain Customer scorecard reporting process to track performance and drive continuous improvement * Lead and direct customer 8Ds and problem-solving activities to ensure highest customer satisfaction always * Ensure timely and accurate responses to customer requirements * Ensure LPA process is robust and supports a continuous improvement culture * Support internal and external issue escalation process; identify gaps and corrective actions for issue escalation * Maintain product quality by enforcing quality assurance policies and procedures and government requirements; collaborate with other members of management to develop new training methods * Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends while creating a culture of continuous improvement * Lead Quality Best Business Practice team meetings to ensure collaboration between plants to implement best solutions globally * Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies * Achieve financial objectives by preparing the quality assurance budget as needed, scheduling expenditures, analyzing variances and initiating corrective actions * Maintain TS16949 certification * Demonstrate the ability to quickly react to customer concerns and build a positive working relationship * Develop and maintain PFMEA and Control Plans * Lead TPA (Trend, Pareto, Attack) activities for containment and quality related items *REQUIREMENTS:* * 4-year degree in BA/BS in Business, Management, or Engineering required * 7+ years of experience in a Quality Management leadership role with 3+ years of experience in Quality Management functions * Multi-plant experience with global responsibility a plus * Automotive industry experience a plus * Experience directly supporting customer sites a plus * Certified Six Sigma practitioner and/or ASQ certifications a plus *Quality Manager Shall Ensure Requirements:* * That the requirements of China's Implementation Rules for Compulsory Certification of Motor Vehicle Products (for interior trim parts: CNCA-C11-09:2014) are fulfilled and that the complete implementation is secured and adjusted periodically according to the given changes.
* That the CCC certified products at all times comply with the Chinese product standard (for interior trim parts: GB 8410-2006).
* That a process instruction exists, which regulates the labeling with the CCC logo.
* That a procedural instruction exists, which ensures that the CCC logo is not applied on either faulty, non-conforming or non-certified products, and not on such products that have been modified after certification without an adjustment of the certificate.
* That a CoP Control Plan is created and implemented * That any relevant changes are announced to the Chinese Certification Authority *KEY COMPETENCIES* *Behavioral Competencies* * Integrity – Iron clad.
Does not ethically cut corners.
Earns trust of co-workers.
Puts organization above self-interests * Energy/Drive – Exhibits high level of energy and ability to energize others.
Strong desire to achieve, high dedication level.
Gets Results.
Recognizes excellence in the efforts and work of others.
Enjoys seeing others succeed.
Ability to energize and motivate others.
Has a positive ‘can do’ attitude * Customer Focus – Monitors internal and external client satisfaction.
Establishes partner relationships with clients.
Visible and accessible to clients.
Focuses on partnerships with customers, suppliers and communities * Change Leader - Embraces change.
Communicates needs during periods of change.
Actively intervenes to create & energize positive change.
Leads by example * Assertive/Edge – Ability to take a forceful stand on issues without being excessively abrasive.
Able to challenge tactfully * Execution – Likes to be challenged and can work through tough tasks and execute on stretch goals to move the organization forward * Teamwork: Supports environment that encourages teamwork, cooperation and collaboration * Interpersonal Communication: Is respectful when interacting with others.
Shares information freely in all direction * Problem-solving/Decision-making: Works cooperatively within teams to solve problems.
Works cooperatively across teams to solve problems * Personal Development: Continually learning and growing.
Seeks out and uses personal feedback * Innovator: Takes initiative.
Encourages risk-taking in pursuit of continuous improvement * Flexible - Embraces change.
Communicates needs during periods of change Qualifications Skills *Preferred* *Budget Management* _Advanced_ *5S* _Intermediate_ Behaviors *Preferred* Dedicated *:* Devoted to a task or purpose with loyalty or integrity Thought Provoking *:* Capable of making others think deeply on a subject Detail Oriented *:* Capable of carrying out a given task with all details necessary to get the task done well Leader *:* Inspires teammates to follow them Motivations *Preferred* Financial *:* Inspired to perform well by monetary reimbursement Self-Starter *:* Inspired to perform without outside help Ability to Make an Impact *:* Inspired to perform well by the ability to contribute to the success of a project or the organization Education *Preferred* Bachelors or better in Business Administration or related field.
Experience *Required* 7+ years of experience in a Quality Management leadership role *Preferred* Multi-plant experience with global responsibility a plus Job Type: Full-time Pay: $100,000.
00 - $120,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Battle Creek, MI: Relocate before starting work (Required) Work Location: In person
The *Quality Manager* will be responsible for leading and mentoring the quality team, implementing and overseeing the quality systems, documentation and processes.
Exceeding customer expectations and achieving world class excellence in quality is expected.
*RESPONSIBILITIES:* * Develop and maintain Customer scorecard reporting process to track performance and drive continuous improvement * Lead and direct customer 8Ds and problem-solving activities to ensure highest customer satisfaction always * Ensure timely and accurate responses to customer requirements * Ensure LPA process is robust and supports a continuous improvement culture * Support internal and external issue escalation process; identify gaps and corrective actions for issue escalation * Maintain product quality by enforcing quality assurance policies and procedures and government requirements; collaborate with other members of management to develop new training methods * Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends while creating a culture of continuous improvement * Lead Quality Best Business Practice team meetings to ensure collaboration between plants to implement best solutions globally * Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies * Achieve financial objectives by preparing the quality assurance budget as needed, scheduling expenditures, analyzing variances and initiating corrective actions * Maintain TS16949 certification * Demonstrate the ability to quickly react to customer concerns and build a positive working relationship * Develop and maintain PFMEA and Control Plans * Lead TPA (Trend, Pareto, Attack) activities for containment and quality related items *REQUIREMENTS:* * 4-year degree in BA/BS in Business, Management, or Engineering required * 7+ years of experience in a Quality Management leadership role with 3+ years of experience in Quality Management functions * Multi-plant experience with global responsibility a plus * Automotive industry experience a plus * Experience directly supporting customer sites a plus * Certified Six Sigma practitioner and/or ASQ certifications a plus *Quality Manager Shall Ensure Requirements:* * That the requirements of China's Implementation Rules for Compulsory Certification of Motor Vehicle Products (for interior trim parts: CNCA-C11-09:2014) are fulfilled and that the complete implementation is secured and adjusted periodically according to the given changes.
* That the CCC certified products at all times comply with the Chinese product standard (for interior trim parts: GB 8410-2006).
* That a process instruction exists, which regulates the labeling with the CCC logo.
* That a procedural instruction exists, which ensures that the CCC logo is not applied on either faulty, non-conforming or non-certified products, and not on such products that have been modified after certification without an adjustment of the certificate.
* That a CoP Control Plan is created and implemented * That any relevant changes are announced to the Chinese Certification Authority *KEY COMPETENCIES* *Behavioral Competencies* * Integrity – Iron clad.
Does not ethically cut corners.
Earns trust of co-workers.
Puts organization above self-interests * Energy/Drive – Exhibits high level of energy and ability to energize others.
Strong desire to achieve, high dedication level.
Gets Results.
Recognizes excellence in the efforts and work of others.
Enjoys seeing others succeed.
Ability to energize and motivate others.
Has a positive ‘can do’ attitude * Customer Focus – Monitors internal and external client satisfaction.
Establishes partner relationships with clients.
Visible and accessible to clients.
Focuses on partnerships with customers, suppliers and communities * Change Leader - Embraces change.
Communicates needs during periods of change.
Actively intervenes to create & energize positive change.
Leads by example * Assertive/Edge – Ability to take a forceful stand on issues without being excessively abrasive.
Able to challenge tactfully * Execution – Likes to be challenged and can work through tough tasks and execute on stretch goals to move the organization forward * Teamwork: Supports environment that encourages teamwork, cooperation and collaboration * Interpersonal Communication: Is respectful when interacting with others.
Shares information freely in all direction * Problem-solving/Decision-making: Works cooperatively within teams to solve problems.
Works cooperatively across teams to solve problems * Personal Development: Continually learning and growing.
Seeks out and uses personal feedback * Innovator: Takes initiative.
Encourages risk-taking in pursuit of continuous improvement * Flexible - Embraces change.
Communicates needs during periods of change Qualifications Skills *Preferred* *Budget Management* _Advanced_ *5S* _Intermediate_ Behaviors *Preferred* Dedicated *:* Devoted to a task or purpose with loyalty or integrity Thought Provoking *:* Capable of making others think deeply on a subject Detail Oriented *:* Capable of carrying out a given task with all details necessary to get the task done well Leader *:* Inspires teammates to follow them Motivations *Preferred* Financial *:* Inspired to perform well by monetary reimbursement Self-Starter *:* Inspired to perform without outside help Ability to Make an Impact *:* Inspired to perform well by the ability to contribute to the success of a project or the organization Education *Preferred* Bachelors or better in Business Administration or related field.
Experience *Required* 7+ years of experience in a Quality Management leadership role *Preferred* Multi-plant experience with global responsibility a plus Job Type: Full-time Pay: $100,000.
00 - $120,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Battle Creek, MI: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : Battle Creek, MI
• Post ID: 9093862526
