Lead Patient Engagement Specialist

We’re looking for people who are excited to join our passionate, authentic, and courageous team.
We’re uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them.
To work at Landmark Recovery is to make a promise to help our patients achieve their wildest dreams.
Our mission is to unlock human potential and save a million lives over the next hundred years.
Landmark Recovery operates Residential Treatment Programs for individuals with Substance Abuse Disorder.
We seek not merely to restore sobriety, but to transform our patients’ worlds from a state of everlasting darkness to vibrant technicolor.
We believe that treatment is local, individualized, holistic and relational.
We’re currently in several states and are rapidly growing nationally.
Learn more at https://landmarkrecovery.
com/.
We’re always looking for people that raise the bar.
Learn more about the bar here… https://landmarkrecovery.
com/wp-content/uploads/2023/03/2023.
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pdf Schedule Tuesday - Friday 3:00p-11:30p, and every other weekend Compensation: $46,000 - $48,000 salary/annual Summary The Patient Engagement Lead monitors & provides accountability to the patient engagement specialists and the patients in treatment embarking on their road to recovery.
This individual is the main staff point of contact for all patient engagement specialists and patients, carrying out activities ranging from light fitness classes to daily lectures on topics pertinent to recovery; monitors patients regularly, resolving conflicts and responding to critical situations and interacts regularly with other clinical staff to aid in the recovery process and daily cleaning of building.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Embody values and mission statement Supervise all patient engagement specialists Host and schedules interviews for patient engagement specialists Provide training for all new patient engagement specialists Provide daily work schedules for all patient engagement specialists Monitor productivity of patient engagement specialists Ensure all patient engagement specialists are covered Track Patient Engagement process and provides feedback and guidance Ensure patient engagement specialists properly document Host monthly staff meetings for all patient engagement specialists Enforce and inform policies and procedures Schedule transportation for patients Provide time management supervision for all patient engagement specialists Ensure patient engagement specialists are monitoring meals in dining room, including enforcement of portion control and putting aside plates for those not feeling well enough to physically attend meals Ensure patient engagement specialists are leading patients in light daily fitness classes Ensure patient engagement specialists are leading enrichment activities including guided meditation, community building and free time Ensure patient engagement specialists are attending & monitoring enrichment activities with outside vendors Ensure patient engagement specialists are facilitating any non-therapy group as assigned by daily program schedule Ensure patient engagement specialists are monitoring patient movement and maintain presence in all patient areas Lead community meetings to discuss various aspects of treatment & to resolve potential conflicts between patients Ensure patient engagement specialists are specializes in one-on-one patient engagement and retention tactics Ensure patient engagement specialists are attending & supervising trips to off-campus 12-step recovery meetings as assigned by meeting schedule Ensure patient engagement specialists are always monitoring patients, diffuses conflicts, ensures patient compliance with treatment protocol, and involves other clinical staff as necessary Ensure patient engagement specialists are performing daily facility cleaning duties as directed by daily cleaning checklists Perform all other tasks as assigned by supervisor Work as a highly dependable, independent member of the treatment team Be a committed team player willing to learn new skill sets Qualifications HS, GED or equivalent experience Valid, unrestricted driver’s license 1+ year(s) of experience working with Substance Abuse populations strongly preferred Ability to stay calm in stressful or high-risk situations Ability to deescalate situations and prevent harm from occurring Skilled at solving problems and using critical thinking Crisis Intervention Training strongly preferred Comfort with conflict required Possess the physical ability to run and the strength to disarm/defuse tense situations Ability to deadlift/bench press approximately 200 pounds is essential Clean driving record for at least 3 years Commitment to drug-free lifestyle and responsible alcohol use is essential Personal passion or interest in substance abuse issues strongly preferred Authorization to work in the US is required At Landmark Recovery, we believe diversity is a strength.
We seek talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.
We are proud to be an Equal Employment Opportunity Employer.
We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application.
Thank you for your consideration and interest in working with us at Landmark Recovery.