VITA Site Assistant

Purpose or General Objective: Under the direction of the VITA Community Coordinator, the VITA Site Assistant is a direct service responsible for assisting with tax site setup, tax preparation, volunteer coordination and services identified and developed by the VITA Community Coordinator.
This is a temporary position with flexible hours and determined by the VITA Community Coordinator.
This position will end around April 15th of each tax year, depending on need.
Essential Duties: Provides administrative support for the VITA Community Coordinator at tax sites.
Managing intake and screening process at tax sites.
Preparing taxes on an as needed basis.
Assist with set up and clean up after tax sites.
Provides Quality Review as needed.
Attend relevant meetings and trainings.
Provide assistance with ‘Facilitate Self Assist’ sites, as needed.
Skills and Requirements: Excellent interpersonal skills.
Ability to lead and motivate volunteer-based staff.
Advanced level of skill in Microsoft Office and internet research.
Organizational skills in office and file management.
Ability to develop and maintain positive relationships with a diverse population of volunteers, clients and community members.
Excellent written and oral communication skills including public and classroom speaking and presentation skills using PowerPoint and other presentation software.
Ability to work emphatically with low to moderate income individuals.
Documented skills in community collaborations and involvement.
Must be able to work a flexible schedule.
A valid Michigan’s driver’s license with a driving record in compliance with Goodwill of Central Michigan’s Heartland, Inc.
insurance carrier requirements.
Applicant must have reliable transportation with appropriate insurance coverage.
Must demonstrate high ethical standards, sound judgment, integrity and the ability to handle confidential and private information in a secure and professional manner.
Education and Experience Requirements: This position requires at least a High School Diploma and at least 2 years of applicable experience.
Must be able to pass IRS Certification Exam (Advanced Level).